jili20 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jili20 ("the Company," "we," "us," or "our"), the operator of the online gaming platform at jili20.cam, collects, uses, stores, shares, and protects the personal information of individuals ("Players," "Users," or "you") who access or use our platform, including our website, mobile-compatible interface, games, promotional services, and customer support channels.

This Policy is issued in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data collected by jili20 in connection with the provision of online gaming services to players in the Philippines.

By registering an account on jili20 or otherwise using our platform, you acknowledge that you have read and understood this Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree to the terms of this Policy, please do not access or use the jili20 platform.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is:

jili20 has designated a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act. The DPO is responsible for overseeing jili20's data protection strategy and ensuring compliance with applicable Philippine data privacy regulations.

3 Personal Data We Collect

jili20 collects personal data in three principal ways: data you provide directly to us, data generated automatically through your use of the platform, and data we receive from third parties.

3.1 Data You Provide Directly

3.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, device identifiers.
• Usage Data: Pages visited, games played, time spent on platform, session duration, login timestamps.
• Gaming Data: Wager amounts, game results, bet history, bonus utilization records.
• Location Data: General geographic location derived from IP address, used to verify Philippine residency compliance.
• Cookie Data: Preferences, session tokens, analytics identifiers. See Section 8 for full cookie policy details.

3.3 Data from Third Parties

jili20 may receive personal data about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention agencies, and PAGCOR's centralized player registry where applicable.

4 How We Use Your Personal Data

jili20 uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile.
• Service delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver all features of the jili20 platform.
• Regulatory compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws. This includes Know Your Customer (KYC) checks, transaction monitoring, and suspicious activity reporting.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, multi-accounting, and other prohibited activities.
• Responsible gaming: To implement and monitor deposit limits, self-exclusion requests, and other responsible gaming measures you have requested.
• Customer support: To respond to your inquiries, resolve complaints, and improve our support services.
• Platform improvement: To analyze usage patterns, conduct internal research, and develop new features and services.
• Marketing and promotions: To send you promotional offers, bonus notifications, and personalized recommendations, subject to your marketing preferences (see Section 13).
• Legal proceedings: To establish, exercise, or defend legal claims involving jili20.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili20 processes your personal data on the following legal bases:

• Consent: For marketing communications and certain non-essential data processing activities where you have provided explicit consent.
• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to as a registered player.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA requirements, NPC directives, court orders, and other applicable Philippine legal obligations.
• Legitimate interests: Processing necessary for jili20's legitimate interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.

6 Data Sharing & Disclosure

jili20 does not sell your personal data. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• PAGCOR and regulatory authorities: As required by our gaming license and applicable Philippine gambling regulations, including mandatory reporting obligations.
• Anti-Money Laundering Council (AMLC): Where transactions trigger mandatory reporting thresholds under the AMLA, as amended.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged by jili20, subject to data processing agreements.
• IT and hosting service providers: Cloud infrastructure, cybersecurity, and technical support providers who process data on our behalf under strict contractual obligations.
• Fraud prevention agencies: To detect and prevent fraudulent activity across the online gaming industry.
• Law enforcement: Philippine law enforcement agencies, courts, or other government bodies when required by law, court order, or valid legal process.
• Professional advisers: Legal counsel, auditors, and compliance advisers, subject to professional confidentiality obligations.

7 International Data Transfers

Some of jili20's technical infrastructure and service providers may be located outside the Philippines. Where personal data is transferred to countries that do not provide a level of data protection equivalent to that afforded by Philippine law, jili20 ensures that appropriate safeguards are in place, including contractual clauses approved by the National Privacy Commission, to protect your personal information in accordance with the Data Privacy Act.

By using jili20, you acknowledge and consent to the transfer of your personal data to other countries as necessary for the provision of our services, subject to the protections described in this Policy.

8 Cookies & Tracking Technologies

jili20 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the platform, including session authentication, security tokens, and load balancing. These cannot be disabled without impacting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and game history to personalize your experience.
• Analytics cookies: Collect anonymized data about how players use the platform to help us improve the service. Data collected is aggregated and does not identify individual players.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the jili20 platform. Strictly necessary cookies cannot be refused as they are essential to platform operation.

9 Data Retention

jili20 retains your personal data for the periods set out below, after which data is securely deleted or anonymized:

Where jili20 is required to retain data for longer periods by applicable law, court order, or regulatory direction, those requirements take precedence over the standard retention periods above.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012, as a data subject you have the following rights with respect to your personal data held by jili20:

To exercise any of the above rights, please contact jili20's Data Protection Officer by email at [email protected]. Requests will be acknowledged within three (3) business days and fulfilled within thirty (30) calendar days, in compliance with NPC guidelines. jili20 may require identity verification before processing any data subject request.

11 Data Security Measures

jili20 implements a comprehensive set of technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption: All data in transit is protected by 256-bit TLS/SSL encryption. Sensitive data at rest, including financial records and identity documents, is stored using AES-256 encryption.
• Access controls: Personal data is accessible only to jili20 personnel with a legitimate operational need. Role-based access controls and multi-factor authentication are enforced for all internal systems.
• Network security: jili20's infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and continuous network monitoring.
• Penetration testing: Regular third-party security audits and penetration testing are conducted to identify and remediate vulnerabilities.
• Data breach response: jili20 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights, jili20 will notify the NPC within seventy-two (72) hours and affected players without undue delay, as required by the Data Privacy Act.
• Staff training: All jili20 staff with access to personal data receive mandatory data privacy and security training on a regular basis.

12 Minors & Age Restriction

jili20's services are strictly restricted to individuals aged twenty-one (21) years or older, in compliance with PAGCOR's minimum age requirements for online gambling in the Philippines. jili20 does not knowingly collect personal data from individuals under the age of 21.

If jili20 discovers that personal data has been collected from an individual under 21, all such data will be immediately deleted and the relevant account permanently closed. If you believe that a minor has registered on jili20 or that their data has been collected in error, please contact us immediately at [email protected].

13 Marketing Communications

With your consent, jili20 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, special events, and other offers relevant to your interests as a jili20 player.

You may withdraw your consent to marketing communications at any time by:

• Clicking the "Unsubscribe" link in any promotional email;
• Updating your communication preferences in your jili20 account settings; or
• Contacting customer support and requesting removal from marketing lists.

Withdrawing marketing consent will not affect the delivery of transactional communications (such as deposit confirmations, withdrawal processing updates, and account security notifications), which are essential to the operation of your account and cannot be opted out of while your account remains active.

14 Changes to This Policy

jili20 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or updates to the services we offer. The current version of this Policy, identified by the effective date at the top of the page, supersedes all prior versions.

Material changes to this Policy — particularly those that affect how jili20 uses your personal data or your rights as a data subject — will be communicated to registered players by email or via a prominent notice on the jili20 platform at least fourteen (14) days before the changes take effect. Continued use of the jili20 platform following the effective date of any updated Policy constitutes your acceptance of the changes.

15 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or to jili20's handling of your personal data, please contact our Data Protection Officer:

If you are not satisfied with jili20's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government agency responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.

For responsible gaming support or to request self-exclusion, please visit our Responsible Gaming page for full details on available tools and support resources.